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Thank you so much, I absolutely loved my mask!!!-Ashley

I just wanted to say a HUGE Thank You!! My Mask was a Hit and matched perfectly!!
I had a BLAST at our Masquerade Ball in New Orleans!!! - Diana

Perfect, Thank You! - Daniel

Truly amazing mask can't wait to wear it to the masquerade party!!

"Our Mardi Gras Krewe masks were great! Thanks" - Dave

"I love my mask! It is very well made and I love the bow/jewel detail on the side.
The mask fits comfortably and I received so many compliments."-Kimberly

" We got so many compliments on our masks, thanks again!!" - Aimee

What great customer service and wonderful products!! Ty!" -Kimberly

"We loved the masks! Thank you! :)" -
Britney (below)

"The masks looked even better than the picture, we were thrilled!"
- Daniel

Return to Help Index
Order Status
Has my order shipped?
  We ship all orders (unless they are larger or involve many decorated styles) within 24-48 hours of receiving them. When we ship the order, we will enter your email address into the shipping computer, and you will receive a tracking number from the USPS in the form of an automated email. This email will come to you when the order has shipped, not when we receive the order. Therefore, you can know if your order has shipped by checking your email to see if your tracking number has arrived.

Please do not contact us about the status of your order until you have checked for your tracking email, as it can be time consuming for us to track your order ourselves, and most of the time you can quickly and easily track the order yourself using the email that is provided by the USPS.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
How do I track my order?
  You can track your order using the automated tracking email that will be sent to you when your order ships, as described above.  Please do not contact us for tracking information until you have checked your email for the automated tracking email, which will come from the USPS when your order ships (not when we receive it).